Shipping
Orders are handcrafted and packed to order, so please allow 2–4 business days for preparation before dispatch. Delivery typically takes an additional 3–7 business days depending on your location.
- All packaging is plastic-minimal and made from recycled or biodegradable materials wherever possible.
- You will receive tracking details by email once your order ships.
- International shipping availability and timelines may vary — please contact us before ordering if you're outside our standard delivery zones.
Returns & Exchanges
We want you to love your eco-friendly gift. If something isn't right, reach out within 14 days of delivery and we'll help make it right.
- Items must be unused, undamaged, and in their original packaging to qualify for a return or exchange.
- Custom or made-to-order gifting pieces may not be eligible for return unless defective.
- To start a return, please contact us via our Contact page with your order details.
Damaged Or Incorrect Items
If your order arrives damaged or incorrect, let us know within 7 days of delivery along with a photo of the item, and we'll arrange a replacement or refund.
This is a demo storefront. The policies above are placeholder content — please replace with your actual shipping carrier details, delivery timelines and return terms before going live.